Terms of Service

These Terms of Service (“Terms”) govern your use of Wilor Education's website at wiloreducation.co.uk and all services provided by Wilor Education Ltd. By accessing our website, submitting an enquiry, booking a consultation, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms.

These Terms apply to individuals accessing our services as prospective or current students, and to institutions or organisations engaging Wilor Education for recruitment or partnership purposes.

Wilor Education Ltd (trading as Wilor Education) is a UK-registered education consultancy incorporated in England and Wales under Company Number 10611836. Our offices are located in Romford, East London, with a representative office in Bangladesh.

We act as an independent education consultancy and authorised representative of our partner universities. We are not part of the government, Student Finance England, or any university admissions authority.

Wilor Education provides the following services to eligible individuals:

• Eligibility assessment: Reviewing your residency or immigration status to determine eligibility for Student Finance England and funded degree programmes
• Course and university matching: Identifying suitable degree programmes at our partner universities based on your goals, background, and schedule
• Application support: Assisting with preparation and submission of your university application, including personal statement drafting and supporting documentation
• Student Finance England guidance: Explaining the Student Finance process and assisting you in completing your application for tuition fee loans and maintenance loans
• Visa and immigration guidance: General guidance to international students on the UK student visa process — this does not constitute regulated immigration advice
• Accommodation referrals: Connecting students with accommodation partners including Casita
• Post-enrolment support: General academic and wellbeing signposting after enrolment
• University recruitment services: Acting as a representative of partner universities to identify and refer eligible students

Wilor Education is funded by our partner universities, who pay us a placement fee when students successfully enrol on a programme. This business model means you will never be asked to pay for any aspect of our guidance or support.

• Our recommendations are made in your best interest within the range of programmes offered by our partner universities
• Our partner network is broad, but we cannot refer you to universities with which we do not hold an active partnership agreement
• If anyone claiming to represent Wilor Education asks you for payment, please contact us immediately at info@wiloreducation.co.uk

When using our services, you agree to:

• Provide accurate information: All information you provide — including identity, residency status, qualifications, and employment history — must be truthful, accurate, and complete
• Notify us of changes: Inform us promptly if your circumstances change in a way that may affect your eligibility or application
• Not misrepresent yourself: Submitting false information to us, to a university, or to Student Finance England is a serious matter that may result in legal consequences including criminal prosecution
• Engage in good faith: Respond to our communications reasonably and in a timely manner to allow us to progress your application
• Use our website lawfully: You must not use our website for any unlawful purpose, to transmit harmful content, or to interfere with our systems
• Respect confidentiality: Materials, documents, or templates we provide are for your personal use only and must not be shared or reproduced commercially

Wilor Education acts as your guide and advocate through the university application and Student Finance process. However, it is important to understand the limits of our role:

• We provide guidance based on the information you share with us — we cannot guarantee specific outcomes
• We are not employees or agents of Student Finance England, the UCAS system, or any individual university admissions department
• Our guidance on immigration matters is general in nature and does not constitute regulated immigration advice under the Immigration and Asylum Act 1999
• We make every effort to keep our information accurate and current, but rules, eligibility criteria, and funding arrangements may change — always verify key decisions with the relevant authority

All admissions decisions — including the offer of a place, conditions attached to an offer, and final enrolment — are made solely by the university to which you apply. Wilor Education has no authority to guarantee an offer, override a university's decision, or intervene in the academic assessment process.

We will do everything in our power to present your application in the best possible light, but we cannot be held responsible for a university's decision to decline, defer, or withdraw an offer.

We assist students in understanding and applying for Student Finance England (SFE) tuition fee loans and maintenance loans. We are not agents of SFE and do not determine eligibility — SFE makes all final decisions on all applications.

You are responsible for the accuracy of all information submitted to Student Finance England. Submitting false or misleading information to SFE is a criminal offence. Wilor Education cannot be held responsible for delays, rejections, or repayment obligations arising from your SFE application.

Student Finance terms, repayment thresholds, and loan amounts are set by the UK Government and subject to change. Always check the latest information at gov.uk/student-finance.

Our services may include links to or referrals to third-party services. Wilor Education is not responsible for the content, policies, or practices of any third-party services. These include:

• Partner universities: Their own terms, admissions policies, and regulations apply once you engage with them directly
• Casita (accommodation): A third-party platform governed by its own terms of service and privacy policy
• Student Finance England: A government service governed by UK legislation and its own terms
• Social media platforms: Facebook, Instagram, LinkedIn, WhatsApp — each governed by their respective terms and privacy policies

All content on this website — including text, graphics, logos, icons, images, and the design and layout — is the property of Wilor Education Ltd or is used under licence, and is protected by UK copyright law.

You may view, download, and print content from our website for your own personal, non-commercial use. You may not reproduce, republish, distribute, or create derivative works from our content without our express written permission.

To the fullest extent permitted by law:

• Wilor Education provides its services on an “as available” basis and makes no warranties as to the outcome of any application, SFE claim, or university admissions process
• We are not liable for any loss of opportunity, financial loss, or consequential damage arising from reliance on our guidance
• Our total liability to you shall not exceed the greater of £100 or the direct financial value of services provided
• Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under English law

Either party may end the service relationship at any time. You may stop using our services by notifying us in writing at any time.

We reserve the right to withdraw our services, with reasonable notice where possible, in the following circumstances:

• We discover you have provided materially false or misleading information
• Your conduct is abusive, threatening, or otherwise unacceptable toward our team
• Continuing to act for you would require us to act unlawfully or unethically
• You have failed to engage with us for an extended period, making it impractical to progress your application

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We will always attempt to resolve any dispute informally in the first instance. Please contact us before initiating any formal proceedings.